Data Protection Policy

Roobett Privacy Policy — Committed to Protecting Your Data

Every piece of information you share with Roobett is treated with the utmost care. Here you'll find a clear breakdown of what data we hold, why we hold it, and our commitment to never selling it.

256-bit SSL Encryption
No selling of data to third parties
Full privacy guarantee
Last Updated: January 1, 2026
Our Commitment
Your data is never sold to third parties
Right to delete your data at any time
Option to opt out of messages & notifications
Update your registered details at any time
Your data is not used beyond the service

How we protect your privacy

Roobett's 6 core security pillars that keep your data protected

Maximum encryption

Roobett uses 256-bit SSL encryption — the same standard trusted by banks. Your password and payment details are never stored in plain text.

Your Right to Control Your Data

You can view, correct, or delete your data at any time. At Roobett, you are the sole owner of your data.

Your Data Is Never Sold

Roobett never sells your personal information to advertisers or third parties. This is our most fundamental commitment.

Minimal Data Collection

Roobett only collects data that is genuinely required to deliver our services. No excessive or unnecessary information is requested.

Retention for a Specified Period

After account closure, data is retained as required by law, then permanently deleted.

Clear explanation in plain language

Unlike other platforms that bury everything in legal jargon, Roobett's Privacy Policy is written in plain, simple language so everyone can understand it.

This Privacy Policy applies to all services on the Roobett platform. By using Roobett, you agree to this policy.

1

Introduction — Why This Policy Exists

Roobett believes your personal data belongs to you alone. As an internationally licensed gaming platform, we comply with international data protection laws. This privacy policy is here to inform you what data we hold, why we hold it, and how we keep it secure.

This policy applies to Roobett's main website, mobile site, and all associated services. If you are under 18, you are prohibited from using Roobett, and we do not collect any data from minors.

No language barriers at Roobett — this entire Privacy Policy is written in plain English so every user in Bangladesh can understand it clearly.

2

What Information We Collect

Roobett only collects what is strictly necessary to provide our services. See the details below:

Information collected directly from you:

  • Name and date of birth (collected at registration).
  • Mobile number & email (for contact purposes).
  • National ID number (at the time of KYC verification).
  • Payment details — Mobile Pay/Nagad/Rocket number (for transactions).

Automatically collected information:

  • IP address & device type (for security purposes).
  • Login times & session data.
  • Game history & betting records.
  • Cookies and browser data (to improve your experience).
Data TypeWhy We Collect ItMandatory?
Mobile NumberAccount Verification & OTPYes
Date of birthAge 18+ VerificationYes
NID NumberKYC Verification (first withdrawal)One-Time Only
Payment numberDeposit & WithdrawalYes
EmailImportant NoticeNo (optional)
IP addressFraud PreventionAutomatic
3

Purpose of Data Collection

Roobett uses your data only for stated purposes. No data is used beyond what has been declared.

  • Account Management: Registration, verification, and login processes.
  • Payment processing: Secure deposits & fast withdrawals.
  • Fraud Prevention: Detecting suspicious activity.
  • Responsible Gaming: Identifying unusual gaming patterns and offering support.
  • Service Improvement: To personalise your gaming experience.
  • Legal obligation: To comply with applicable laws and regulations.
  • Contact: Important updates, bonuses & security alerts.

If Roobett wishes to use your data for marketing purposes, we will obtain your separate consent. You can opt out of marketing messages at any time.

4

Who We Share Your Data With

Roobett never sells your data. However, limited information may be shared with trusted partners to operate our services:

  • Payment Providers: Mobile Pay, Nagad, Rocket — to process transactions.
  • Identity Verification Services: For KYC and age verification.
  • Cybersecurity Partner: To prevent fraud and protect against hacking.
  • Game Provider: Only the data necessary to operate specific games.
  • Law Enforcement Agencies: By court order or legal obligation.

Before sharing data with third parties, Roobett enters into strict confidentiality agreements. Our partners may only use your data for specified purposes.

5

Data Retention & Periods

Roobett does not retain your data longer than necessary:

  • Active account: Data is retained for as long as your account remains active.
  • After Account Closure: Up to 5 years as required by law.
  • Transaction Records: 7 years, in accordance with financial regulations.
  • KYC Information: 5 years after account closure.
  • Log Data: Automatically deleted after 6 months.

Once the retention period expires, Roobett permanently and irreversibly deletes your data.

6

Cookie Policy

Roobett uses cookies to enhance your experience. Cookies are small files stored in your browser.

Types of cookies we use:

You can also manage cookies through your browser settings.

7

Your rights

You have a number of fundamental rights regarding your data on Roobett. Exercising these rights is completely free:

8

Child & minor protection

Roobett strictly prohibits account registration by anyone under the age of 18. We use advanced age verification technology.

If a minor registers by any means and we become aware of it, the account is immediately closed and all data is deleted. If a parent or guardian suspects their child is using Roobett, please contact us at support@roobett.biz — we will take action within 24 hours.

9

Third-Party Services

Some third-party games operate on the Roobett platform. These game providers may have their own privacy policies. However, Roobett ensures that all partners comply with our privacy standards.

Payment gateways (Mobile Pay, Nagad, Rocket) operate under their own security policies. Roobett is not responsible for how these providers handle their own data processing.

10

Policy Update Process

Roobett may update this Privacy Policy when needed. If changes are made:

  • You will be notified by SMS or email at least 14 days in advance.
  • You will see a notification of changes the next time you log in to the platform.
  • The "Last Updated" date at the top of the page will change.
  • For significant changes, your separate consent may be requested.
11

Contact & Complaints

For any privacy-related questions or concerns, please contact our Data Protection team:

  • Email: privacy@roobett.biz
  • General Support: support@roobett.biz
  • Live chat: At any time by logging in to the platform.

We aim to respond to all data-related complaints within 48 hours.

This privacy policy was last 1 January 2026 Updated on.

Your Data Rights

Your 6 fundamental rights over your data at Roobett

Right to access

You can request a copy of all information we hold about you at any time.

Right to Rectification

Get assistance with correcting inaccurate or outdated information.

Right to erasure

You can request that your data be deleted, except where retention is required by law.

Right to Restrict Processing

You can request that data processing be restricted under certain circumstances.

Right to Data Portability

You can download your data in a machine-readable format.

Right to object

You can object to marketing communications or the processing of your data.

General FAQ

Questions about privacy & account management

There are a few possible reasons your account may be locked. First, entering the wrong password 5 times in a row will temporarily lock your account as a security measure. In this case, simply wait 30 minutes and it will unlock automatically.

Second, if suspicious activity or a security threat is detected, Roobett may lock your account automatically. In that case, reach out via live chat or email support@roobett.biz. Once your identity is verified, your account is typically restored within 15 minutes. Third, if you have activated self-exclusion, your account will remain locked for the duration set — it cannot be reopened before that period ends.

Absolutely. Roobett supports responsible gaming and considers offering break options an important part of that. There are two ways to take a break:

Temporary Suspension (Self-Exclusion): In Account Settings, you can self-exclude for 7 days, 1 month, 3 months, or 6 months. You will not be able to log in during this period. Your account will be reactivated automatically once the period ends.

Permanent Closure: To permanently close your account, send a request to support@roobett.biz. You will have the opportunity to withdraw any remaining balance before closure. Once closed, a new account cannot be opened using the same details.

Your data is safe — play with peace of mind

Your privacy is fully protected at Roobett. Sign up and enjoy Bangladesh's most trusted gaming experience.

Fully Secure Your Data Is Never Sold 18+ Only
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